Help Center
Find answers to common questions, explore guides, and get the support you need to make the most of Thryve
Popular Topics
Quick access to the most helpful resources
Getting Started with Thryve
Learn the basics of navigating the platform and setting up your account
Managing Your Services
Create, schedule, and manage your services with ease
Studio Onboarding Guide
Complete guide for new studio owners to get up and running
Understanding Thryve X Pass
Multi-studio credit system for flexible bookings
Payment & Billing
Manage payments, subscriptions, and billing information
Account Settings
Update your profile, preferences, and security settings
Frequently Asked Questions
Quick answers to common questions
Browse services in the marketplace, select your preferred time slot, and click 'Book Now'. You'll receive a confirmation email with booking details.
You can cancel your booking up to 2 hours before the service starts for a full refund. Late cancellations may incur a no-show fee.
The X Pass gives you credits that can be used at any participating studio. Credits are flexible and don't expire for 12 months.
Yes, you can reschedule your booking up to 4 hours before the start time, subject to availability in your desired time slot.
Visit our Studio Partner page and fill out the application. Our team will review your submission and contact you within 48 hours.
Live Chat
Available during business hours